Contact information

ORDERING CENTER

Consumers
Mon-Fri 7 am - 6 pm
tel. +358 800 183 300 (toll-free number) or tilauskeskus@teboil.fi
The busiest times are on Mondays, mornings and after public holidays.

CUSTOMER SERVICE

Consumers
Mon-Fri 8 am - 4 pm
tel. +358 20 470 0900* or asiakaspalvelu@teboil.fi

* Phone call prices are according to mobile phone and local network fees, including queue time.

Contract service for customers

Mon-Fri 8 am - 4 pm
tel. +358 20 331 900*

* Phone call prices are according to mobile phone and local network fees, including queue time.

PAYMENT CARD AND CREDIT CONTROL

Report a lost or stolen card 
24H
tel. +358 800 126 60 (toll-free number) 

Credit Control 
Mon-Fri 8 am - 2.30 pm
tel. +358 20 470 0914* or luotonvalvonta@teboil.fi

* Phone call prices are according to mobile phone and local network fees, including queue time.

FAULT REPORT

Defect notification (unmanned stations and automates at service stations)
24h
tel. +358 800 133 255 (toll-free number)

Delivery and service fees (text in Finnish) and General delivery terms for consumers: